EMPLOYMENT AT ROCHE HARBOR

 

Why Roche Harbor?

     

       Employees enjoying the monthly Employee Appreciation Barbecue, May 2008

 

Roche Harbor, a historical village on San Juan Island, is the premier boating destination in the Pacific Northwest! Located on the Northwestern tip of San Juan Island, off the coast of Washington State, we are also the first port of entry into the United States from Canada. Roche Harbor is the busiest private boat port in the United States. Registered as a National Historic Site, Roche Harbor's grand Hotel de Haro was built in 1886. The area was originally established as a limestone mining company, and at one time, Roche Harbor Lime & Cement Company was the largest limeworks operation west of the Mississippi River. In 2006, Roche Harbor celebrated fifty years as a Resort and Marina. Accommodations include historic rooms and suites in the Hotel de Haro, McMillin Suites on the hill top, private vacation cottages near the Tarte Pool Center, and modern waterfront condominiums. New lodging accommodations in the last few years include 12 new luxurious Carriage Houses / Cottages on the Green. Additionally, 12 new luxury hotel suites in Quarryman Hall and our fabulous Afterglow Spa are now open for our visitors.  All of this surrounds our beautiful formal gardens, unique shops, and country grocery store. Our waterfront restaurants offer everything from casual dining in the Lime Kiln Cafe and Madrona Bar & Grill to elegant cuisine in our formal McMillin's Dining Room. Activities include tennis courts, an outdoor, heated swimming pool, sea kayaking, whale watch guided tours, as well as hiking on our quarry trails or bicycling throughout the scenic San Juan Islands - one of the most scenic and favored vacation areas in the Pacific Northwest. We also offer guests permanent and overnight moorage in our 377 slip marina with ample room for large vessels up to 140 feet, and every night a traditional "Colors" ceremony is performed in the marina at sunset during the summer.

Print a copy of our application - see APPLICATION at bottom of page. Fill out and mail to (no faxes please)

Recruiting Manager

Roche Harbor

P. O. Box 4001

Roche Harbor, WA 98250

 

      

Having a passion for serving our guests and a commitment to create lasting memories is the most important requisite for joining our hospitality team. Experience is not required for the majority of our entry level openings. It is essential, however, to have a personal commitment to perform to the best of your ability, function as a team player, and have the personal discipline to do what is right. Pride in your personal appearance is imperative and we have conservative grooming and dress standards, however, we function as a team and we know how to have fun together.

Our guests come to Roche Harbor for the amenities we offer, but they leave with the lasting impressions of our people and how special they were made to feel throughout their time with us.

If you choose to join our Hospitality Team you will meet new friends from all over the world, gain new, fun experiences and personal growth while experiencing a very unique lifestyle of island living.

 

2008 SUMMER SEASONAL POSITIONS AVAILABLE

 

*Washington State minimum wage is $8.07 per hour (as of Jan 1, 2008)

*All positions generally require working weekends.

*Full time (FT) positions usually require an average of 35 hour/5 shift work week.

*Part time (PT) positions require at least two shifts per week for up to 80 hours total.

*Most positions require availability through Labor Day.

*Employee housing available (limited basis).

*Uniforms provided on loan basis.

 

 

To get to your area of interest quickly - please click on the following links:

Spa / Food & Beverage / Lodging / Marina & Recreation / Retail / Facilities

 

INTERNATIONAL CANDIDATES

Roche Harbor celebrates with an international staff. Our employees come to the island from all over the world, i.e., Chile, Argentina, the United Kingdom, Australia, Romania, Kazakhstan, and Ukraine to name a few. This world-class blend presents a great experience for our guests and a cultural exchange for our employee Team.

Visa Options

 

 

Two types of work authorization options are available for your consideration as an international candidate:

 

 

H-2B Visa - sponsored by Roche Harbor

Permits an international employee to work for 6 months during the summer season. Roche Harbor will obtain the H-2B Visa for the employee pending approval of the Washington State Department of Employment Security and U.S. Immigration (U.S.C.I.S.). The H-2B Visa is available in restricted numbers each season.

J-1 Visa    Work & Travel (student)

This visa can be obtained if you are a student seeking up to 4 months of work experience in the U.S. All J-1 applicants must apply through CCUSA, our partner in Foreign Work/Study Programs. No applications for J-1 employment will be accepted directly through Roche Harbor.

Roche Harbor's H-2B Visas are limited in number and are offered to selected returning employees on a priority basis. Available positions are then offered to new international candidates.

 

AFTERGLOW SPA POSITIONS

 

Massage Practitioner

Must posses a current Washington state Massage License (go to www.doh.wa.gov for more information).  We are seeking caring and professional individuals with excellent customer service skills and teamwork philosophy. Must be able to provide consistent massage and body treatments throughout your work shift and be willing to learn new modalities.  Please be responsible, dependable, flexible and in good health.  Employer will provide training in product knowledge and treatment protocol for body treatments.  CPR/AED training provided.

Shifts: P/T and F/T positions available, weekends and holidays included.

Esthetician

Must posses a current Washington State Board of Cosmetology license and CPR certification. Must demonstrate skill and experience and be flexible with work schedule. Estheticians should have excellent communication skills and teamwork philosophy. Employer will provide training in product knowledge and treatment protocol. Spa estheticians are responsible for educating clients throughout their spa experience, including recommendations for home care.

Shifts: Hours vary according to availability. On call, P/T and F/T positions available.

 

Spa Service Desk

The Spa Service Desk staff greets the Spa guest and sets the atmosphere for a pleasurable Spa experience. We are seeking customer service oriented, friendly, outgoing individuals. Some computer experience is preferred. Employer will provide training on Spa software system, product knowledge, and customer service standards. Functions include telephone reception, recommendation and coordination of Spa appointments, point of sale transactions, and attendingto guests awaiting their treatments. Responsible for retail product sales and maintaining the Spa facility to ensure a safe, pleasant, and clean atmosphere as well as the overall daily operation of the spa. Must be CPR/ AED certified within two weeks of employment (training provided).

Shifts: P/T and F/T positions available, weekends and holidays included.

 

Spa Attendant

Attendants clean, set-up and maintain locker rooms and relaxation area.  You must be extremely organized and have an eye for cleanliness and attention to detail.  Attendants are responsible for personal attention to guests’ needs and assisting the Practitioners with other spa operations as needed.  Attendants are trained on retail and product knowledge and must have knowledge of the spa services and general resort information. 

 

Shifts: P/T and F/T positions available, weekends and holidays included.

 

Back to selections.

FOOD & BEVERAGE POSITIONS

 

        

                                              MADRONA GRILL

 

Host/Hostess in Mcmillin's Dining Room

Takes reservations, greets & seats guests. Sets the demeanor for the dining experience. Requires friendly, outgoing personality with excellent telephone and interpersonal skills. Food & Beverage experience a plus. Shifts: FT/PT

Bartender

Prepares drinks for guests. Experience in full service bar is required. Assists in serving food. Must be 21 years of age. Shifts: FT/PT (Guest tips)

 

Restaurant Servers in McMillin's Dining Room

Fine dining, tray service experience, and extensive wine knowledge is required. Must be 21 years of age. Shifts: FT/PT (Guest tips)

Madrona Grill Servers

Requires friendly, outgoing demeanor with experience in a Team oriented, fast paced food service environment. Must be 21 years of age. Shifts: FT/PT (Guest tips)

Madrona Grill Supervisor

Ability to train / motivate a cohesive team and make decisions in a high volume, fast paced dining environment. Casual dining supervisory experience required. Shifts: FT (Guest tips)

Bussers

Set up and clear tables for McMillin's Dining Room and Madrona Grill. Assists servers to enhance the dining experience. Must be able to work in a fast paced, Team environment. Shifts: FT/PT (Tip %)

Back to selections.

 

LIME KILN CAFE

         

 

Cashiers

Cashiering experience helpful. Requires friendly, outgoing demeanor. Must enjoy working in a fast paced food service environment. Shifts: FT/PT (Tip share)

Bussers

Set up and clear tables for Lime Kiln Cafe indoor and outdoor dining experience. Experience with tray service helpful. Be an integral part of a fast paced food service Team. Shifts: FT/PT (Tip share)

Dish Machine Operator

Wash dishes andgeneral kitchen utility/cleaning work. Must be dependable and enjoyworking in a fast paced Team environment. Shifts: FT/PT (Tip share)

 

 

BEECH TREE ESPRESSO & ICE CREAM

 

Supervisor

Ability to make quick decisions in a high volume atmosphere. Casual dining supervisory experience and knowledge of coffee drinks is required. Must enjoy working at a fast pace and be a supportive, strong Team builder / leader Shifts: FT/PT (Tip share)

 

 

Baristas

Friendly, outgoing, guest engaging demeanor is required. Must enjoy meeting / serving guests in a fast paced team environment. Prepares specialty hot drinks on an espresso machine. Handles cash while working with a computer sales system. Shifts: FT/PT (Tip share)

 

 

 

KITCHEN POSITIONS

       

Lead Cook

Extensive kitchen knowledge required with experience in multiple cooking positions. Must be able to work in a Team environment. 2-4 years experience is required. Shifts: FT/PT

Restaurant Cooks & Cook Helpers

Multiple cooking positions at various levels available. Experience helpful but not necessary for entry level positions. Must be dependable and able to work in a Team environment. Shifts: FT/PT

 

Stewards

Wash dishes and general kitchen utility / cleaning. Must be dependable with ability to work in a Team environment. Shifts: FT/PT

 

 

Back to selections.

LODGING POSITIONS

 

Front Desk / Guest Services
(Day and Night Positions Available)

Functions as the initial contact for guests upon arrival at Roche Harbor. Must be friendly with excellent interpersonal communication skills. Strong computer skills, with the ability to make decisions and multi-task within the Lodging Team. Must be able to work independently under minimum supervision and have a valid driver'Äôs license. Hospitality experience a plus. Shifts: FT

 

 

 

Bellperson

Cater to the needs of the Guest, assist with luggage and transporting guests. Friendly, out-going, guest-engaging demeanor with excellent interpersonal skills. Must have valid driver'Äôs license. Shifts: FT Housekeeping / Laundry Attendants Deliver the Roche Harbor commitment of excellence by insuring cleanliness of each guest'Äôs accommodations, public areas, and resort laundry. Must enjoy cleaning, physical work, and have an eye for detail. Experience a plus but not required. Must work well independently and as a team, be able to lift up to 50 pounds and able to work in standing/bending positions for extended periods of time. Some stair climbing required. Shifts: FT

 

Housekeeping / Laundry Attendants

Deliver the Roche Harbor commitment of excellence by insuring cleanliness of each guest's accommodations, public areas, and resort laundry. Must enjoy cleaning, physical work, and have an eye for detail. Experience a plus but not required. Must work well independently and as a team, be able to lift up to 50 pounds and able to work in standing/bending positions for extended periods of time. Some stair climbing required.

Shifts: FT

Back to selections.

 

 

MARINA POSITIONS                                                                                   

Must be able to work Memorial Day thru Labor Day

 

 

Dockhands / Collectors

Assist with vessel docking, collection of moorage fees and provide Marina guest assistance as needed. Friendly, outgoing, dependable, self motivated. Boating experience helpful. Must enjoy working outside in a Team environment, be at least 16 years of age, and able to lift up to 50 pounds. Shifts: FT/PT

 

 

RECREATIONAL POSITIONS

 

Pool Attendant / Life Guard

Requires friendly, outgoing personality, ability to work independently, self- motivated. Coordinates the activities of adults and children using the Pool / Tennis Facility and insures a water safety environment. Conducts water quality tests and maintains the Pool and Tennis areas, dressing rooms and restrooms. Must be able to lift up to 50 pounds and pass/obtain Red Cross Life Saving/Water Safety/First Aid /CPR Certification. Shifts: FT/PT

Back to selections.

 

RETAIL POSITIONS

Roche Harbor Gift Shop

 

Sales Associate  (RH Gift Shop and RH Sportswear)

Merchandising, cashiering, and assisting guests with selections. Strong personal initiative, outgoing, friendly demeanor and interpersonal skills required. Must enjoy working with guests in a Team environment and possess a strong desire to serve our Guests. Will operate a computerized POS (point of sale) system and cash handling. Retail experience a plus. Shifts: FT only

 

Roche Harbor Sportswear

   

 

Roche Harbor Market

                                                                                                                                                                       

Cashier

Shifts: FT/PT

Grocery Stocker

Maintains grocery stock levels, shelf organization and neat visual appearance of grocery stock. Ability to work in a fast paced Team environment, lift up to 50 pounds and be able to work in standing/bending positions for extended periods of time is required. Must be at least 18 years of age. Shifts: FT/PT

Back to selections.

FACILITY POSITIONS

 

Employee Housing Coordinator

Oversees the day-to-day supervision/operation of the employee housing function. Lives within the village, makes room assignments, is available 24/7 to foster living compatibility of employees, enforce employee housing regulations, alcohol control policies, and perform room inspections, housing maintenance/repairs as needed. Minimum of one year experience as a Resident Advisor or Housing Supervisor is required. Shifts: FT

Parking Attendant

Welcomes guests, directs vehicular traffic and monitors Village for parking enforcement. Collects parking and boat launch fees. Must have congenial personality and be able to enforce parking regulations and handle parking issues in a tactful, professional manner. Must be able to work in standing position, lift up to 50 pounds, enjoy walking for extended periods of time and possess a valid driver's license. Shifts: FT/PT

 

      

Grounds Maintenance

Responsible for maintaining litter-free environment throughout the Village and campus. Patrols the grounds, greets and directs guests with emphasis on friendliness, picks up litter and empties receptacles. Must be able to work independently, lift up to 50 pounds, walk for extended periods of time and be at least 14 years of age. Shifts: PT/FT

Security Attendant

Requires outgoing, assertive, flexible, mature demeanor with ability to interact with quests/employees on a professional basis under stressful situations. Responsible for after-hour security issues, enforcement of alcohol open container regulations and overall Roche Harbor Village patrol with emphasis on guest safety. Conducts perimeter inspections of business areas, buildings, Marina facilities, Employee Village, and campus grounds to ensure a safe environment. Must be able to walk 3-4 miles per shift, lift up to 50 pounds, and possess a valid driver's license. Shifts: FT/PT

Back to selections.

 

 

ROCHE HARBOR EMPLOYEE BENEFITS

 

Roche Harbor employee benefits include the following:

*Employee discounts of:

20% at Roche Harbor Retail Shops

35% at Lime Kiln Cafe**

20% at McMillin's Dining Room**

20% at Madrona Grill**

20% in Afterglow SPA

**Limited to employee and one (1) guest

*Uniforms provided on loan (Shirts & Jackets)

*Free boat launching in Marina

*Monthly barbecues during summer with prizes (see picture above)

*End-of-season party - (usually a costume party with live music) in September

*Free access to swimming pool and tennis facility.

 

LOOKING SHARP AT ROCHE

 

At Roche Harbor we pride ourselves to be in a public contact, family oriented hospitality environment. As ambassadors of "Guest First" service, our employees are expected to maintain a demeanor and appearance consistent with Roche Harbor's values and the expectations of our guests. We have conservative dress standards and we take pride in our appearance. (Please review the following standards carefully before submitting an application.)

 

Female Employees: Hairstyles are to be neat, natural in color, and easy to maintain. Cosmetics should be moderate, with a natural look in mind. Jewelry should be kept to a minimum and neutral in color. Pierced jewelry may be worn only on the ears and not to exceed three (3) studs per ear. Earrings worn above the lobe are restricted to post type. Without limitation, visible body piercing, jewelry to the eye areas, face, mouth, nose and tongue are not to be worn on duty or while using company facilities. Tattoos cannot be visible while on duty.

 

Male Employees: Hair is to be natural in color, neatly groomed and tapered - above the eyebrows and collar. Pony-tails are not permitted. Men should be clean-shaven daily with the exception of a neatly trimmed moustache. Sideburns shall be straight and not extend below the ear. Beards, goatees, handlebar moustaches and soul patches are prohibited. Earrings or other visible body pierced jewelry to the ears, eye areas, face, mouth, nose and tongue are not to be worn on duty or while using company facilities. Tattoos cannot be visible while on duty.

 

HOUSING

Roche Harbor offers limited employee housing accommodations in our employee village located on site. (Must be at least 18 years of age). The employee village has several houses and cabins where accommodations are dormitory style with 2-3 people in a room. A limited number of cabins are available for couples.  Rates will vary depending on accommodations - from $30.00 to $75.00 per person per week.  Plan on an average of $50.00 per week charged to each employee through payroll deductions. A $100 refundable security deposit is required with the housing application. Housing accommodations include a recreation room with TV, ping pong and pool tables and a coin operated laundry facility. An outdoor basketball court for employees is adjacent to the Recreation Room. For employees who choose not to live in the Village, rental housing may be available nearby or in the Town of Friday Harbor, 10 miles from Roche Harbor. A Resident Housing Coordinator is located in Employee Village.

 

EMPLOYMENT DATES

 

 

Most positions at Roche Harbor are seasonal, opening by mid-May and continuing through September. Each department has their own schedule of start dates, therefore, it is best to check with the Manager of the department or the Recruiting Manager for specific position dates.

 

 

HOW AND WHERE TO APPLY

 

An application must be received prior to the selection process and may be obtained by printing out a copy on your own printer using the application button below, or by calling the Recruiting Manager at (800)-451-8910, extension 707.

A list of job openings is also posted on a bulletin board in the clocking-in room located in the Hotel de Haro, if you are an island resident. Interested in working at Roche Harbor? Easy! Print a copy of our application by clicking on the APPLICATION button below, fill out and mail (no faxes please)* to:

Recruiting Manager

Roche Harbor

P.O. Box 4001

Roche Harbor, WA 98250

Consumer Reporting Agency and Criminal Background Checks are conducted on all candidates prior to employment.

APPLICATION

*We are unable to process faxed applications that are illegible upon arrival.

 

ROCHE HARBOR VALUES

 

                                   

At Roche Harbor, we live by one very strict set of values . . .

It is our goal to maintain our international reputation as the premier marine destination in the Pacific Northwest. We do this by hiring the very best. If you have a passion for hospitality and are driven by a desire to excel and be part of a traditional winning team, please call us today!

800-451-8910 ...ext. 707

or

360-378-2155 ...ext. 707

or email: roche@rocheharbor.com with attention to Recruiting Manager

 

Roche Harbor is an Equal Opportunity Employer

and promotes a drug-free workplace